Samaritans Mobile Help
Prototyping:
The prototype was created within Adobe XD and was tested by multiple users via Useberry. The visual styleguide has been applied to the sketches, here's a short overview of the prototype's pages and how they're connected. You can find the prototype here!
User testing:
I created an open analytics test using useberry, to get insights about heatmaps and user flows. The key was for me to understand if user could easily navigate through the app, as it features a lot of content and therefore is a little complex. I tested four different usage scenarios, followed by usability questions. See some testing insights below or view some walkthrough videos right here!
